Privacy Policy

1. Introduction

At Fiter.io (hereinafter, “we,” “us,” or “the site”), we are committed to protecting the privacy of our users. This Privacy Policy describes how we collect, use, process, and share your personal information when you visit or use our services, including [mention your main services, e.g., our website, mobile applications, etc.].

By accessing or using our services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We collect different types of information to provide and improve our services:

2.1. Information You Provide Directly to Us

• Contact Data: Name, email address, phone number, mailing address when you register, subscribe to newsletters, contact us, or make a purchase.
• Account Data: Username, password (encrypted), purchase/interaction history.
• Payment Information: Billing details, such as address and payment information. Please note that credit card information is generally processed directly by an external payment processor, and we do not store it directly.
• User-Generated Content: Comments, reviews, forum posts, photos, or videos you upload.
• Communications: Content of messages you send us, including customer support or inquiries.

2.2. Automatically Collected Information

When you access our services, certain information is collected automatically, which may include:

• Usage Data: Information about how you use our services, pages visited, links clicked, session duration.
• Device Data: Device type, operating system, unique device identifiers, mobile network information.
• Log Data: IP address, browser type, internet service provider (ISP), referring/exit pages, date/time stamps.
• Location Data: Approximate location based on your IP address, or precise location if you allow it in your device settings.
• Cookies and Similar Technologies: For more details on the use of cookies, please see our Cookie Policy.

2.3. Information from Third Parties

We may receive information about you from third-party sources, such as:

• Social Networks: If you log in via a social network (e.g., Google, Facebook).
• Service Providers: Information from partners who help us with payments, marketing, or analytics.
• Public Sources: Publicly available information.

3. How We Use Your Information

We use the information collected for various purposes, including:

• To Provide and Maintain Our Services:
  • Create and manage your account.
  • Process transactions and send related notifications.
  • Provide customer support and respond to your inquiries.
  • Allow participation in interactive features of the service.
• To Improve Our Services:
  • Analyze usage and trends to improve functionality and user experience.
  • Personalize your experience, showing relevant content and offers.
  • Develop new products, services, and features.
• For Marketing and Communications:
  • Send newsletters, promotional offers, and other marketing information (with your consent, when required).
  • Inform you about changes to our services.
• For Security and Legal Compliance:
  • Detect, prevent, and address fraud, unauthorized, or illegal activities.
  • Protect the rights, property, or safety of [Your Company/Website Name], our users, or the public.
  • Comply with legal obligations and governmental requests.

4. How We Share Your Information

We may share your personal information in the following situations and with the following types of third parties:

• With Service Providers: Third parties who perform services on our behalf, such as payment processing, website hosting, data analytics, customer service, marketing, and security. These providers are contractually obligated to protect your information and only use it for the purposes for which we provide them the data.
• For Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
• With Affiliates: We may share your information with our parent companies, subsidiaries, and affiliates for service-related purposes.
• For Legal Compliance and Law Enforcement: We may disclose your information if we believe in good faith that it is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of [Your Company/Website Name], (iii) prevent or investigate possible wrongdoing in connection with the service, (iv) protect the personal safety of users of the service or the public, or (v) protect against legal liability.
• With Your Consent: We may share your information for any other purpose with your express consent.

We do not sell or rent your personal information to third parties.

5. International Data Transfers

Your information, including personal information, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those of your jurisdiction. If you are located outside of [Your Country] and choose to provide us with information, please note that we transfer the data, including personal information, to [Your Country] and process it there.

By agreeing to this Privacy Policy and submitting such information, you consent to that transfer. We will ensure that your information is treated securely and in accordance with this Privacy Policy, and no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place, including the security of your data and other personal information.

6. Security of Your Data

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. We implement reasonable administrative, technical, and physical security measures to protect your personal information against unauthorized access, use, modification, and disclosure.

7. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

8. Your Data Protection Rights (GDPR, LOPD, CCPA, etc.)

Depending on your geographical location and applicable data protection laws, you may have the following rights regarding your personal information:

• Right of Access: The right to request copies of your personal data.
• Right to Rectification: The right to request that we correct any information you believe is inaccurate or to complete information you believe is incomplete.
• Right to Erasure (“Right to Be Forgotten”): The right to request that we erase your personal data under certain conditions.
• Right to Restriction of Processing: The right to request that we restrict the processing of your personal data under certain conditions.
• Right to Object to Processing: The right to object to our processing of your personal data under certain conditions.
• Right to Data Portability: The right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw it at any time.

If you wish to exercise any of these rights, please contact us using the contact information provided at the end of this policy. We may ask you to verify your identity before responding to such requests.

You also have the right to lodge a complaint with the relevant data protection supervisory authority in your jurisdiction if you believe your rights have been violated (e.g., the Spanish Data Protection Agency – AEPD in Spain, the Public Information Access Agency – AAIP in Argentina).

9. Children’s Privacy

Our services are not directed to anyone under the age of [Age, e.g., 13 or 16, depending on your jurisdiction]. We do not knowingly collect personally identifiable information from children. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.

10. Links to Other Websites

Our service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that website. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date at the top. We advise you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy, you can contact us:

• By email: [your_email@your_domain.com]
• By visiting this page on our website: https://fiter.io/contact-us
• By mail: [Your Full Postal Address]